Who we are

Our website address is https://pilateskrewe.com. We are a Florida limited liability company (LLC), local/family/women-owned. We are licensed by the State of Florida, the County of Hillsborough, and the City of Tampa.

What personal data we collect and why we collect it

Membership management

When you signup on our website, Glofox, the company that manages our membership system, will store your information securely on their systems. Additionally, when you request information through our website, it will be stored securely at our web host, WPEngine.

Website usage analytics

We will collect non-personal information about your use of our website, including but not limited to your IP address and browser. This information is collected and stored by Google and logged with our hosting provider, WPEngine.

We may use Google Analytics Advertising Features such as retargeting, e-commerce tracking, conversion tracking, session tracking, and related features. These features may use various first-party and third-party cookies. We use this information to understand how you interact with our website so that we can troubleshoot issues, improve the visitor experience, and track the performance of our site.

Visitors can opt-out of the Google Analytics Advertising Features we use by choosing not to use our website and/or by using Google’s opt-out tool.

Cookies

If you visit our login page and subsequent pages, we will set cookies to assist with your usage of our site. This includes remembering your settings on our site.

Breach Notification

Glofox (the company that manages our membership area and data) has defined and will continue to refine notification procedures in case of breach of personnel for both our Client Studios as well as Client Studio End Users. You will be notified via the email address on file with your account if you have an account.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Contact us at hello@pilateskrewe.com for more information (subject: Delete Account).

How we protect your data

This website uses SSL (secure-socket-layers) the defacto standard in securing websites and encrypting communication between our webservers (hosted by WPEngine) and your browser. Additionally, we do not permit employees to download customer data from the membership database. This information is never stored locally on our computers.

Credit Card Data

Glofox passes credit card information from the web payment form onto a payment gateway (Stripe.com or GoCardless.com) without that information passing through Glofox servers. Credit card and/or banking information is stored here and a “token” is returned to Glofox to store in its system for further use in recurring and other card-on-file transactions. You can refer to this document for more information: https://stripe.com/docs/security.

Contact information

For questions regarding this privacy policy, please contact us at hello@pilateskrewe.com.

This policy was lasted updated on September 29, 2023. It may be updated from time-to-time. Visitors are encouraged to review it regularly.